Craft 9 Studios values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, submit a Meta lead form, or contact us for our services.
By using our website or submitting your information through our forms, you agree to the terms of this Privacy Policy.
1. Who We Are
Craft 9 Studios is a creative and marketing agency offering branding, strategy, digital marketing, content, production, web, and related services.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- fill out a contact form on our website,
- submit a lead form through Meta platforms such as Facebook or Instagram,
- email us directly,
- or otherwise communicate with us regarding our services.
This information may include:
- your name,
- email address,
- phone number,
- company or brand name,
- service interest,
- project details,
- and any other information you choose to share with us.
We may also collect certain technical and usage data automatically through cookies, Meta tools, and Google Analytics when you visit our website. This may include your IP address, browser type, device information, pages visited, time spent on the site, and general interaction behavior.
3. How We Use Your Information
We use the information we collect to:
- respond to your inquiries,
- contact you regarding our services,
- understand your requirements and project needs,
- improve our website, communication, and user experience,
- measure the performance of our marketing campaigns,
- and maintain the security and functionality of our website.
If you submit a Meta lead form, your information may be sent to our business email so our team can review your inquiry and respond accordingly.
4. Meta Lead Forms
When you submit your information through a Meta lead form connected to Craft 9 Studios, the information you provide is collected for business inquiry and communication purposes.
We use this information to follow up on your interest in our services, answer your questions, and discuss relevant business opportunities. We do not sell your personal information collected through Meta lead forms.
5. Analytics, Cookies, and Tracking Technologies
Our website may use cookies and similar technologies to improve site performance and understand visitor behavior.
We use tools such as:
Meta technologies, including Meta Pixel or related tracking tools, and Google Analytics.
These tools help us understand how users interact with our website, how campaigns perform, and how we can improve our services and marketing efforts.
These technologies may collect information such as page visits, actions taken on the site, referral source, browser type, and general geographic or device level insights. This information is generally used in aggregated or analytics-based form.
6. How We Share Information
We do not sell or rent your personal information.
We may share your information only, when necessary, with trusted service providers or platforms that help us operate our website, manage communications, run marketing campaigns, or analyze performance. This may include email service providers, hosting providers, analytics tools, and advertising platforms.
We may also disclose information if required by law, regulation, legal process, or to protect our rights and business interests.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including responding to inquiries, maintaining business records, improving our services, and complying with legal or operational obligations.
If you would like us to delete your information, you may contact us using the details below, and we will review your request in accordance with applicable requirements.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect the information you provide to us from unauthorized access, misuse, loss, disclosure, or alteration.
However, no online transmission or storage system can be guaranteed to be completely secure. While we take steps to protect your information, we cannot guarantee absolute security.
9. Your Rights and Choices
You may contact us at any time to:
- request access to the personal information we may hold about you,
- request correction of inaccurate information,
- request deletion of your information,
- or ask questions about how your data is being used.
To make any such request, please email us at info@craft9studios.com
10. Third Party Links
Our website may contain links to third party websites or platforms. We are not responsible for the privacy practices, content, or policies of those external websites. We encourage users to review their privacy policies separately.
11. Children’s Privacy
Our services are intended for businesses, brands, and individuals seeking professional marketing and creative services. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal obligations, or data practices. Any updates will be posted on this page with the revised effective date.
13. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or the way your information is handled, please contact us at: